How to Cancel PromptMonitor Subscription

This guide explains how to cancel your PromptMonitor subscription through the Stripe customer portal.

Steps to Cancel

  1. Navigate to Teams Settings

    • From your dashboard, click "Teams" in the side navigation

    Navigate to Teams

  2. Access Billing Settings

    • Click "Billing" in the side navigation

    Access Billing

  3. Open Subscription Management

    • Scroll to the bottom of the billing page
    • Click the "Manage Subscription" button

    Manage Subscription

  4. Cancel via Stripe Portal

    • A new page will open (Stripe Customer Portal)
    • Click "Cancel Subscription"
    • Follow the on-screen steps to complete the cancellation

    Cancel Subscription

What Happens After Cancellation

  • Your subscription will be cancelled immediately
  • You'll lose access to paid features right away
  • No further charges will be made to your payment method
  • You can resubscribe at any time if you change your mind

Need Help?

If you encounter any issues during the cancellation process, please contact our support team.